FREQUENTLY ASKED QUESTIONS


Welcome! Whether you’re new to reflexology or returning for another session, I want you to feel comfortable, relaxed and informed. Here are some answers to the questions you may have before your appointment.

1. What is reflexology?

Reflexology is a complementary therapy that involves applying pressure to specific points on the feet, hands or ears. It is often used to support relaxation and general wellbeing.

2. What happens during my appointment?

Before your first session, you will be asked to complete a health questionnaire and provide your informed consent for treatment. This helps me understand your health, wellbeing and any individual needs, allowing us to discuss your treatment and ensure it is appropriate for you.

At the beginning of your appointment, we’ll have a brief consultation to discuss your questionnaire and any questions or concerns you may have. You’ll then be invited to settle into a comfortable position, relax and enjoy your reflexology treatment.

Your comfort, privacy and wellbeing are always a priority, and you are welcome to ask questions or discuss any concerns at any time.

3. Do I need to prepare for my appointment?

There’s no special preparation needed. I recommend:

4. Is there anything I need to do to prepare my feet?

As reflexology involves working directly with your feet, I kindly ask that you arrive with clean feet and comfortably trimmed, short toenails.

This simple act of preparation helps maintain good hygiene and creates a fresh, comfortable environment for your treatment. There’s no need for a pedicure or special products — just your usual gentle foot care is perfect.

Thank you for helping me create a clean, calm and welcoming space for your session.

5. Do I need to remove my clothes?

No. Reflexology is carried out on the feet, ankle and lower leg, so you’ll only need to remove your shoes and socks. Please wear clothing that allows you to feel comfortable and relaxed.

6. Will reflexology hurt?

Reflexology should generally feel comfortable. Some areas may feel more sensitive than others. Please let me know if you experience any discomfort so that I can adjust the pressure accordingly.

7. How long does a session last?

Appointments typically last between 30 and 60 minutes, depending on the treatment booked. Please check your booking confirmation for your session length.

8. How will I feel afterwards?

Many people feel relaxed following a session. Experiences vary, and you may simply feel much as you did before your appointment. Take your time getting up and allow yourself a little time to relax afterwards if possible.

9. How many sessions will I need?

This depends on your personal preferences and wellbeing goals. Some clients book occasional treatments for relaxation, while others prefer regular appointments. We can discuss a suitable approach without any obligation to book further sessions.

10. Can reflexology help with medical conditions?

Reflexology is a complementary therapy and is not a substitute for medical diagnosis or treatment. Please continue any prescribed treatment and consult your healthcare professional about medical concerns.

11. Is reflexology suitable for everyone?

Reflexology may not be suitable in every circumstance. Please tell me about any relevant health conditions, injuries, foot problems, recent surgery, pregnancy or other concerns before your session. If necessary, seek advice from your healthcare professional before booking.

12. Can I have reflexology if I’m pregnant?

Please let me know if you are pregnant or think you may be pregnant before booking. Suitability will depend on your individual circumstances. I will ask you to seek advice from your midwife or healthcare professional before proceeding, in accordance with my professional guidance and insurance requirements.

13. What if I have ticklish feet?

That’s absolutely fine! Please let me know. I can adapt the pressure and technique to help you feel more comfortable throughout your treatment.

14. What products are used during my treatment?

I use the following products for reflexology treatments:

Songbird Naturals Reflexology and Massage Waxes

I use reflexology and massage waxes from Songbird Naturals. You can find further information about the products and their ingredients here:

Reflexology Massage Wax – Songbird Naturals

Neal’s Yard Remedies Massage Oils

I use massage oils from Neal’s Yard Remedies. You can view the available products and their ingredient information here:

Massage Oils – Neal’s Yard Remedies

Skintruth Peppermint Foot Soak

I use Skintruth Peppermint Foot Soak, which contains peppermint and tea tree oil. You can find further product information and ingredients here:

Skintruth Peppermint Foot Soak – Amazon UK

If you have any allergies, sensitive skin or concerns about particular ingredients, please let me know before your treatment so we can discuss suitability.

15. Do I need to talk during the treatment?

Treatments are generally quiet so you can sit back, relax and enjoy some peaceful time for yourself. There is no need to make conversation unless you wish to. Your comfort is important, so please feel free to ask questions or let me know if you need anything during your session.

16. Is reflexology suitable for children? 

Reflexology may be suitable for children and can be adapted to their individual age, needs and circumstances. Treatments will always be approached gently, with the child’s comfort and wellbeing in mind.

For clients under the age of 18, a parent or guardian may be required to attend and remain present during the appointment, in accordance with my professional guidelines and insurance requirements. Parental or guardian consent will also be obtained where required.

17. What are your qualifications? 

I am currently a trainee reflexologist and insured to deliver client case studies under supervision. From January 2027 treatments will be delivered by a Level 3 qualified Reflexologist having completed the VTCT Level 3 Diploma in Reflexology. This qualification means that the reflexologist has studied and passed exams in anatomy and physiology to level 3 standard and completed 100 practical case study treatments prior to qualification. I am registered and accredited with the Professional Reflexology association ( UK Reflexology Association - Professional Reflexology ). I also received a high merit qualification in Reflexology from The British School of Yoga in 2025.

Prior qualifications cover BA, MA and PGCE relating to community music and song-writing. My work background is varied ranging from community musician to primary school SEND teacher. I am currently a full-time carer to my son who has complex SEND.  

18. What should I do after my session?

Take some time to relax and listen to your body. It is generally advised to avoid strenuous activity after a reflexology treatment and keep well hydrated. 

If you have any concerns following your treatment, please get in touch or seek appropriate medical advice.


Your comfort, wellbeing and consent are always my priority. Reflexology is a complementary therapy and does not replace professional medical care.

Thank you for taking the time to care for yourself. I look forward to welcoming you and providing a peaceful space for you to relax and unwind.